5-Star Review System
Get more Google reviews without the awkward ask at the end of the job. A review request goes out after every job, and happy customers land right on your Google page.
Grow from customersThe 5-Star Review System is included in the Foundation System, so there is nothing extra to buy.
The problem
You did great work. The customer said thanks and shook your hand. Then life got busy, and they never left a review.
Homeowners read reviews before they pick up the phone. If your Google page looks quiet, they may call someone else first.
Three simple steps
When the work is done, a review request goes out from the Lanello app. You do not have to remember to ask on a busy day.
Customers who had a good experience are sent straight to your Google review page. One tap and they can leave their stars.
A customer who is not happy reaches you privately first. You get a chance to make it right before anything goes on Google.
Why use it
A review request goes out after every job. Nothing depends on you remembering while you pack up the truck.
Unhappy customers talk to you before they talk to Google. You hear the problem while you can still fix it.
Hand the customer a scannable Google review card. They point their phone at it and land on your review page.
At the start, we run a free review campaign to 100 of your old customers. The offer is simple: leave a review, get 10% off your next job.
Results
Every job ends with a review request. So new reviews can keep coming in, not once in a blue moon.
Unhappy customers reach you first. You can sort it out with them in private.
Fresh reviews plus weekly Google Business Profile posts show Google and customers that you are open and working.
How many reviews you get depends on how many jobs you do and whether a request goes out after every one.
★★★★★“We went from 3 leads a month to 60.”
Jacob Nagle · Handyman
What you get
We build it, connect it to your phone and your app, and keep it running. You keep working.
The 5-Star Review System is included in the Foundation System, so there is nothing extra to buy. See pricing
Part of one system
Questions
Ask every customer, every time, right after the job. With Lanello, a review request goes out after every job and happy customers go straight to your Google page. Asking never depends on your memory on a busy day.
They reach you privately first instead of going straight to Google. You hear what went wrong and get a chance to make it right. Happy customers still go right to your Google review page.
They are cards with a code a phone camera can scan. The code opens your Google review page. You hand one to the customer at the end of the job, and they can leave a review on the spot.
Yes. At the start, we run a free review campaign to 100 of your old customers. The offer is simple: leave a review, get 10% off your next job.
Yes, it is included in the Foundation System. It also counts toward our 5X Money-Back Guarantee: if you do your part, including review requests after every job, you make back 5 times what you paid Lanello in the first 6 months, or you get a full refund plus $500.
Free strategy call
Book a call and we will show you how the review system would work for your business.
