Referral System
A contractor referral program does not need to be hard. Hand happy customers a referral QR card, and when a friend reaches out, the lead lands in your Lanello app.
Grow from customersThe Referral System is included in the Foundation System, so there is no extra fee.
The problem
Some of your best jobs come from a neighbor who told a neighbor. But you cannot count on it. People mean to pass your name on, then forget.
When they do remember, they dig for your number or try to describe your truck. Some of those leads never reach you at all.
Three simple steps
After a good job, give the customer a referral QR card. It is easy to stick on the fridge or pass to a friend.
The friend points their phone camera at the code to reach you. No hunting for your number or your company name.
The new lead shows up in your Lanello app. Automated follow-up and missed call text back help make sure you do not lose it.
Why use it
A tip from a neighbor means more than an ad. Your happy customer has already vouched for you.
A card with a code is easy to understand. Your customer does not have to remember a website or a phone number.
You also get scannable Google review cards. One card asks for a review, the other helps a friend find you.
Every referral lands in the same inbox as your calls and texts. If you miss a call because you are on a roof, missed call text back replies for you.
Results
Your crew has a card to hand out at the end of every job. It keeps the ask short and easy.
New leads from referrals sit in your Lanello app with everything else. You can follow up from the same inbox.
Each happy customer is a chance at the next job. Over time, those chances can add up.
How many referrals you get depends on how many cards you hand out, your area and how fast you call people back.
★★★★★“We went from 3 leads a month to 60.”
Jacob Nagle · Handyman
What you get
We build it, connect it to your phone and your app, and keep it running. You keep working.
The Referral System is included in the Foundation System, so there is no extra fee. See pricing
Part of one system
Questions
Start simple: give every happy customer an easy way to pass your name on. Lanello gives you referral QR cards to hand out after the job. When a friend reaches out, the lead shows up in your app.
It is a card with a code a phone camera can scan. Your customer keeps it or hands it to a friend. The friend scans it to reach you, with no typing.
Hand them a card at the end of a good job and say thanks. The card does the asking, so there is no awkward pitch.
They land in the Lanello app, in one inbox with your calls, texts, emails, Facebook and Google messages. Automated follow-up keeps the conversation moving if you are busy on a job.
Yes. It is part of the Foundation System, along with the 5-Star Review System and your Google review cards. There is no extra fee for it.
Free strategy call
Book a call and we will walk you through how the referral cards fit into your jobs.
